Now that we have a list, let’s dive in to each of these individually. Blank Screen connecting to Physical PC running Horizon Agent.Video Settings (Video Memory (VRAM), Resolution, Number of Displays).Incorrectly configured Unified Access Gateway.XDR, EDR, and AV Platform causing momentary blank screen at logon.Network ports are blocked (Computer Firewall, Network Firewall).
VMware Tools and Horizon Agent Installation Order.Click on the item below to jump to that section of the post: There’s a number of different causes of a blank or black screen when connecting and establishing a VDI session to Horizon View. This troubleshooting guide applies to VMware Horizon 8, VMware Horizon 7, as well as earlier versions of VMware Horizon.
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